All returned orders should be returned to
Saraye/Baskets of Cambodia Inc.
PO Box 1858
Lynnwood, WA, 98046
All claims for returns must be received within 30 days of arrival at your address. If you would like to exchange for any other reason, we will be happy to exchange - just pay for return shipping and include an equal amount of stamps inside the box, along with a note explaining the reasons for your return with the returned item and we will ship the replacement color, size, or style. The difference in price will either be credited or charged to your account. The returned product must be returned in the condition it was received.
If you receive a product with a manufacturer's defect (subject to inspection), we will replace the product free of charge and pay for return shipping. This warranty is valid for up to one year after purchase date. Warranty is voided by misuse of purse (ex. over stuffing or over filling the purse etc.) Misuse is determined by Baskets of Cambodia.
We recommend contacting us before returning an item. Please contact firstname.lastname@example.org